Terms of Service

Last updated: 20 October 2026

These Terms of Service ("Terms") govern your access to and use of FleetMagnify, a fleet cost and fuel analytics platform (the "Service"), provided by FleetMagnify Limited, NZBN 9429053816467 ("FleetMagnify", "we", "us"). By creating an account or using the Service, you ("you", "Customer") agree to these Terms.

If you are using the Service on behalf of a company or other organisation, you confirm you have authority to bind that organisation to these Terms.

1. The Service

FleetMagnify ingests fleet and fuel data supplied by you (via email upload of CSV reports from telematics and fuel card providers, or manual entry) and presents cost, fuel, idle, emissions, and utilisation analytics derived from that data.

FleetMagnify does not control the accuracy, completeness, or timeliness of data supplied by third-party telematics or fuel providers, and calculations are only as accurate as the underlying data provided.

2. Accounts

You must provide accurate information when creating an account and keep your login credentials secure. You are responsible for all activity that occurs under your account. Notify us immediately at support@fleetmagnify.com if you suspect unauthorised access.

3. Subscription, Trial, and Billing

• New accounts receive a 30-day trial period from signup to configure assets and data connections before billing begins.
• The Service is billed monthly and consists of a flat platform fee plus a per-asset fee based on the number of active trucks and machinery connected to your account, as set out on our Pricing page.
• Per-asset fees are calculated based on your active asset count at the start of each billing cycle. Assets marked as not tracked ("ignored") are excluded from billing.
• Payment is processed via Stripe. By subscribing, you authorise us to charge your nominated payment method on a recurring monthly basis.
• There are no fixed-term contracts. Subscriptions continue month-to-month until cancelled.
• Fees are quoted in New Zealand Dollars (NZD) and are exclusive of GST unless stated otherwise.

4. Cancellation

You may cancel your subscription at any time via the Manage Billing button on the account settings page or by notifying us at support@fleetmagnify.com. There is no minimum term and no notice period required. On cancellation, your access continues until the end of your current billing month, and you will not be charged for subsequent months. No refunds are provided for the current or any prior billing period except at our discretion.

We may suspend or terminate your account for non-payment, breach of these Terms, or misuse of the Service, with reasonable notice where practical.

5. Your Data

You retain ownership of all data you upload or that is generated about your fleet through your use of the Service ("Customer Data"). We do not sell or disclose your identifiable Customer Data to third parties except as necessary to provide the Service, comply with our legal obligations, or with your consent.

You grant us a licence to store, process, analyse, and display your Customer Data as necessary to provide, maintain, secure, and improve the Service.

We may anonymise, de-identify, aggregate, and combine Customer Data with data from other customers. Once data has been anonymised, de-identified, or aggregated so that it cannot reasonably be used to identify you, your business, your fleet, any individual, or any particular customer, it may be retained indefinitely and used by us for any lawful purpose, including analytics, benchmarking, research, product development, improving the Service, developing new products and services, and commercialisation.

This may include licensing, publishing, sharing, or otherwise commercialising anonymised, de-identified, or aggregated datasets, reports, benchmarks, insights, or other products derived from such data. Any such data will be processed so that it does not reasonably identify you, your business, your fleet, or any individual customer.

On cancellation of your account, identifiable Customer Data will be deleted from our systems within 30 days of the effective cancellation date, except where retention is required by law or where the data has already been anonymised, de-identified, or aggregated in accordance with this section.

6. Acceptable Use

You agree not to: use the Service for any unlawful purpose; attempt to gain unauthorised access to the Service or other customers' data; upload data you do not have the right to use; interfere with or disrupt the Service; or reverse-engineer or attempt to extract the underlying source code of the Service.

7. Third-Party Data Sources

The Service integrates with data exported from third-party telematics and fuel provider platforms (including but not limited to Navman, eROAD, VisionLink, and BP). We are not affiliated with these providers, and your use of their platforms remains subject to your separate agreements with them.

8. Availability

We aim to keep the Service available at all times but do not guarantee uninterrupted or error-free operation. We may perform scheduled or emergency maintenance that temporarily affects availability.

9. Disclaimers and Limitation of Liability

The Service is provided "as is". Calculations, cost estimates, and analytics produced by the Service are provided for informational purposes to support your own decision-making and do not constitute financial, legal, or professional advice. You remain responsible for verifying figures used for accounting, tax, or reporting purposes.

To the maximum extent permitted by law, FleetMagnify's total liability arising from or in connection with these Terms or the Service is limited to the fees paid by you in the three (3) months preceding the event giving rise to the claim. FleetMagnify is not liable for indirect, consequential, or special losses, including loss of profits or business interruption.

Nothing in these Terms excludes or limits any rights you have under the Consumer Guarantees Act 1993 or Fair Trading Act 1986 that cannot lawfully be excluded.

10. Intellectual Property

FleetMagnify and its underlying software, design, and branding are the property of FleetMagnify Limited. Nothing in these Terms transfers any intellectual property rights to you, other than the right to use the Service in accordance with these Terms.

11. Changes to these Terms

We may update these Terms from time to time. We will provide reasonable notice of material changes (such as by email or in-app notice). Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of New Zealand, and you submit to the non-exclusive jurisdiction of the courts of New Zealand.

13. Contact

Questions about these Terms can be sent to support@fleetmagnify.com.